MTown - Testimonials

Heard and appreciated

''My vehicle was brought in for scheduled maintenance as it reached a certain age and mileage. The team used high-quality products and provided excellent service, returning my car even cleaner than when it arrived. I appreciated receiving photo updates of any issues, such as the need to replace engine mounts while the engine was already accessible.

This proactive approach allowed me to save on labour costs since the car was already disassembled for maintenance. In today’s economy, such cost-saving measures are greatly appreciated! I have also been happy to refer family and friends to M Town Customs as I trust his workmanship, pricing and service.''

Mr. James Garden

E92 BMW M3

''I’ve had the pleasure of working with M Town Customs, and I can honestly say your service is unparalleled. From the moment I reached out, it was clear that they prioritize their customers with a level of care that’s hard to find these days.

The team at M Town Customs not only provided outstanding service, but they also offered valuable advice that made a significant difference in my decision-making. Their expertise and insights were spot-on, and it felt like they genuinely had my best interests at heart.

Beyond their professionalism, what really stood out to me was the genuine friendship and trust they foster. It's rare to find a company that goes above and beyond to build such a personal connection with their clients. They made sure I felt supported every step of the way, and that level of trust made all the difference.

If you're looking for a company that offers not just exceptional service, but a true partnership, I highly recommend M Town Customs. They’ve earned my loyalty and I will definitely be working with them again in the future.''

Mr. Neeresh “Pablo” Hilaal

CLASSIC AND SUPERCAR COLLECTOR

''I have worked with M Town Customs now for a number of years. They have handled some very diverse projects for me, including; Paint Protection Film for my Toyota Prado for overland camping use, a light cosmetic refresh of a BMW i8, a cosmetic refresh and a thorough mechanical working-over of an original BMW X5 and a nuts and bolts rebuild of a Land Rover Defender 90, which included some lovely custom work.

I still have some major rebuild projects running with M Town Customs and look forward to driving these reborn classic BMWs soon!

What I really like about working with M Town Customs, is their creativity, passion, craftsmanship and resourcefulness in solving problems. I really enjoy working directly with the team, who keeps me updated as things progress and sends the much-appreciated “update photos”, keeping my keen interest fed and helping to make the wait interesting and exciting.''

Mr. Peter van Binsbergen

CLASSIC CAR COLLECTOR

''I’ve had the distinct pleasure of dealing with M Town Customs for a little over a year now after being unhappy with the service and advice received by a franchise dealer

As a fastidious owner and collector of older cars or modern classics, as well as a certifiable car nut, I am extremely fussy in the care and maintenance of my vehicles.

Further in the interest of preserving the provenance, I always service at franchise dealers, until my recent experience directed me to the doors of M Town Customs for the service of my pristine E39 BMW 525i.

Suffice to say the warm and enthusiastic reception by the M Town Customs team was a welcome change to the anodyne and sterile service experience at most current franchise dealers today.

The service levels experienced at the hands of the m Town Customs team was beyond reproach, and they took exceptional care to ensure complete customer satisfaction from booking my car in at my convenience all the way to delivery of my spotless car after the intensive work performed.

The M Town Customs team’s knowledge with respect to older cars is enviable and highly appreciated. The time and effort they take in everything they do is commendable, as is their availability to address any queries or concerns.

I have no reservations in referring my clients and any fellow car enthusiast to M Town Customs for the care and maintenance of their pride and joy. Car people are my people, and they just get it!''

Mr. Preevan Moodley

E39 BMW 525i & E92 M3 COMPETITION

''My experience with M Town Customs was overwhelmingly positive. Right from the outset, the Paint Protection Film application process was thoroughly explained, and the pricing structure was transparent, complemented by the comprehensive warranty associated with the XPEL product.

I felt confident leaving my vehicle with M Town Customs for the week, reassured by the high level of security at the premises and the excellent quality of the facilities.

Further in the interest of preserving the provenance, I always service at franchise dealers, until my recent experience directed me to the doors of M Town Customs for the service of my pristine E39 BMW 525i.

The inspection process was executed seamlessly; notably, as per my research, M Town Customs appears to be the only company that recommends clients return for a follow-up inspection to ensure the quality of the work. This commitment to customer satisfaction undoubtedly warrants a five-star rating from me.''